Sales Services is a manifestation of various processes used to build the level of customer satisfaction with the products or services offered by the organization/company. The level of needs and requests from customers must be met through this process. In the end, Sales Services will help companies to promote products or services that are spread via m2m (mouth to mouth) after getting positive results or reactions from customers.
The essence of Sales Services is to ensure that the products or services offered match, or even exceed, customer expectations.
In Sales Services, there are various activities that can determine whether the customer is satisfied or happy with the product. This is an aspect of Sales Management that should not be overlooked by an organization.